Privacy Policy

Introduction

ISKRQ ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website iskrq.com or engage our services.

Information We Collect

Personal Information: When you book a call, fill out a form, or contact us, we may collect your name, email address, phone number, company name, and job title.

Usage Data: We automatically collect information about your device, browser, IP address, pages visited, and referring URLs through cookies and similar technologies.

Communications: If you email us or use our chat, we retain the content of those communications.

Consent

We collect personal information only with your knowledge and consent. By submitting a form, booking a call, or otherwise providing your information, you consent to the collection, use, and disclosure of that information as described in this policy. You may withdraw consent at any time by contacting us at hello@iskrq.com, subject to legal or contractual restrictions.

How We Use Your Information

We use collected information to: provide and improve our services; respond to inquiries and schedule calls; send relevant updates (with your consent); analyse website usage and optimise performance; comply with legal obligations.

Sharing of Information

We do not sell or share your personal information for advertising purposes. We may share data with: service providers who assist our operations (hosting, analytics, scheduling); professional advisors (legal, accounting); as required by law or to protect our rights.

Cross-Border Data Transfers

Your information may be stored and processed outside Canada, including in the United States. We take reasonable steps to ensure third-party providers protect your data appropriately.

Cookies

We use essential cookies for site functionality and analytics cookies to understand usage patterns. You can control cookie preferences through your browser settings.

Data Security

We implement appropriate technical and organisational measures to protect your information. However, no electronic transmission or storage is 100% secure. In the event of a privacy breach that poses a real risk of significant harm, we will notify affected individuals and, where required, the applicable privacy regulator.

Data Retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you, withdraw consent, and opt out of marketing communications at any time. To exercise these rights, contact us at hello@iskrq.com.

Children's Privacy

Our website and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at: hello@iskrq.com